No. After order placed, please contact us by live chat, one operator there will arrange a trade with you in game. We will then trade the Archlord Gold to your character in game.
We currently accept PayPal as our preferred online payment method for small to medium purchases. Having your PayPal account verified and ensuring your delivery/contact information is up to date will speed up the verification and delivery of your order.
We accept PayPal, e-checks, though we cannot send your credits until the e-check payment completes (approximately 4 business days).
Check your PayPal account to see whether your payment was processed as an e-check. If you paid by e-check, you will not receive your credits until the e-check has cleared, a approximately 5 business days. If you did not intend to pay by e-check, just contact we by live chat and we will be happy to refund it for you.
Delivery time usually takes in 15mins to 30mins, in rare case, there will be some delay. After ordering, if you have any problems please feel free to contact our 24/7 customer service via our live chat system.
1) There may have been an error on your order, a wrong character name or complications with payment.
2) If you have been unavailable to receive your order, we may call you to ask you to collect your order in game, if remote delivery is not available.
3) For larger orders, we must confirm your identity and legitimate of the card or PayPal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players.
4) If you are worried about an order or have not managed to resolve an issue via e-mail, we may call you to assure you and help resolve any problems you are having.
Just like any business, virtual business is also subjected to forces of demand and supply in the market. We have to make price adjustments in order to stay competitive and most importantly, we always aim to make our pricing affordable and attractive to all our valued customers like you.